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Non-binding inquiry

Please use our online form to send us your inquiry. You can also reach us at:
Phone: +43 3687 61194 | E-Mail: nfstrhfcm

Dear guests,

due to the current situation with the Corona virus, we would like to assure you that all bookings for the summer season 2021 can be canceled free of charge up to 14 days before arrival. You do not have to provide any justification for cancellations.

Less than 14 days before arrival the following cancellation rules apply:

14 to 7 days before arrival 70% of the total amount will be charged.
and from 6 days or in case of no arrival 90% of the total stay will be charged.

If you cancel within 14 days of scheduled arrival, we guarantee you NO CANCELLATION CHARGES if any of the following apply:

  • The “Corona Warning Light” operated by the Austrian Federal Government now classifies your intended holiday destination as a RED ZONE
  • A Level 6 travel warning has been issued for your own home country or home district.
  • The guest or other persons living in the same household have tested positive for corona (medical certification of this fact may not be more than 48 hours old) or a government-ordered quarantine remains in effect at the previously scheduled time of arrival. In this case, the guest is required to present the host with appropriate documentation of the circumstances.


For more information about the arrival and the Covid-19 measures click here.

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We would like to point out that we follow the General Terms and Conditions for Austrian Hotel Industry 2006 (AGBH).
Furthermore, we recommend you a Travel Cancellation Insurance.

The protection of your personal data is a top priority for us. As a consequence, we handle your data exclusively in strict compliance with data privacy laws (DSGVO, TKG 2003). In the following data privacy policy, we inform you about the most important aspects of how data is handled within the framework of our website.

If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.

The data you have provided will only be stored for 12 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.

Here you will find our complete privacy policy

Data Privacy Policy

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