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Covid-19: Cancellation & Safety

We look forward to welcoming you again soon at the Seiterhof in Rohrmoos-Schladming.

Due to the current requirements of the federal government, some things will be different this winter than usual, but we will do our best to ensure you have a carefree and wonderful holiday.

Last update 20th of December 2021

Cancellation conditions

Dear guests,

currently the "2-G" rule (=vaccinated or recovered) is valid for a winter vacation in Austria. The further development of this measure is ot yet foreseeable.

In order to offer you more security in planning your vacation, bookings for the winter season 2021/2022 and also for the summer season 2022 can be canceled free of charge up to 14 days before arrival. You do not have to provide any justification for cancellations.

Less than 14 days before arrival the following cancellation rules apply:

14 to 7 days before arrival 70% of the total amount will be charged.
and from 6 days or in case of no arrival 90% of the total stay will be charged.

If you cancel within 14 days of scheduled arrival, we guarantee you NO CANCELLATION CHARGES if any of the following apply:

  • The “Corona Warning Light” operated by the Austrian Federal Government now classifies your intended holiday destination as a RED ZONE
  • A Level 6 travel warning has been issued for your own home country or home district.
  • The guest or other persons living in the same household have tested positive for corona (medical certification of this fact may not be more than 48 hours old) or a government-ordered quarantine remains in effect at the previously scheduled time of arrival. In this case, the guest is required to present the host with appropriate documentation of the circumstances.

In all other cases the usual cancellation conditions apply.

IMPORTANT: Please note that failure to comply with the 2-G rule does not entitle you to free cancellation within the 14-day period. If you cannot meet the 2-G rule, please cancel your stay in good time before the free cancellation period expires.

Cover yourself for all eventualities.
Calculate your premium and book coverage here!

Arrival & stay

Travel regulations

Current entry regulations for Austria can be found here.

In order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en.html

Check-in

Check-in in Austria currently applies the guest registration on site and the "2-G" rule: vaccinated or recovered*

*Valid proofs for this are:

  • proofs of vaccination include vaccination pass, vaccination card digital or analog (printout)
  • recovery: segregation certificate for a person proven to have been infected with SARS-CoV-2 in the six months prior to the planned testing or medical confirmation of a molecularly confirmed infection that has occurred in the last six months and is currently expired
  • No proof is required for children up to the age of 12
  • The "Holiday-Ninja-Pass" (= Corona test pass) is valid for children from 12 to 15 years of age. The Holiday-Ninja-Pass is an exception to the 2-G rule for not or not fully vaccinated children from 12 to 15 years from Austria and abroad, which provides for serial tests within 5 days per week, whereby at least 2 of them must be a PCR test.
    Detailed information and a link to download the pass can be found here (only in German)
  • Children over 15 are treated the same as adults and must have a 2-G proof.

Details on the evidence and their validity can be found here.

YOUR STAY

Further information on the measures during your stay and testint options for PCR tests in Schladming-Dachstein can be found here.
Current information on the Covid-19 measures in Ski amadé can be found here.

Return journey

Please inform yourself about the current regulations in your country of origin before your return journey.
Our German guests can find the latest information on their return journey to Germany here.

Are you interested in a vacation at the Seiterhof or do you have any further questions? You are welcome to contact us via our inquiry form or book directly.

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