due to the current situation with the Corona virus, we would like to assure you that all bookings for the winter season 2020/2021 and for the summer season 2021 can be canceled free of charge up to 30 days before arrival. You do not have to provide any justification for cancellations.
Less than 30 days before arrival the following cancellation rules apply:
29 to 14 days before arrival 30% will be charged.
13 to 7 days before arrival 50% of the total amount will be charged.
and from 6 days or in case of no arrival 90% of the total stay will be charged.
If you cancel within 30 days of scheduled
arrival, we guarantee you NO CANCELLATION CHARGES if any of the following
So you can book your planned vacation without any risk, despite the uncertainty.
In all other cases the usual cancellation conditions apply.
We would like to point out that we follow the General Terms and Conditions for Austrian Hotel Industry 2006 (AGBH).
Furthermore, we recommend you a Travel Cancellation Insurance.
If you have transmitted your personally identifiable information
through this website or by email, such information will only be used in order
to conduct correspondence with you as well as for those purposes for which
you provided that information. We assure you that your personally
identifiable information will not be shared with third parties unless the law
requires us to do so.
The data you have provided will only be stored for 12 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.